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Thank you for your suppor of UNUS ANNUS. Our team is aware there were many issues with order processing on 11/3/20 due to demand and high traffic near the closing of the store and we sincerely apologize for any trouble this has caused you! Our team is working as quickly as possible to respond to all customer inquiries.
Due to increased volume most orders placed after November 1st will not ship until early 2021. Orders will be shipped based on item availability and the shipping service requested at checkout.
Please check out our FAQs below or SUBMIT A REQUEST based off of your issue and our support team will work to get back to you as quickly as possible. Please DO NOT write in looking for an update on where your order is--we promise to email you tracking information once it has shipped.