You can check on the status of your order by utilizing our online order lookup tool. Your order number can be found on your receipt/confirmation email. Below are some helpful tips that will help in your search:
- Be sure to use the same email that you used for checkout.
- Check for spelling mistakes within your email.
- Enter your Order Number or Transaction Id. Check your receipt for this information. (Order numbers often begin with the prefix of your online store. Transaction IDs either begin with a "ch_" or are a series of numbers and letters."
If you ordered after 11/4/2020, your order number will begin with "UNUS-" followed by numbers
If you ordered prior to 11/3/2020 we will need your "transaction ID" shown on your confirmation
Please check out these examples below and head to our tool HERE: