If you're looking for an update on your order, check out our new ORDER LOOKUP TOOL

Most Unus Annus items are pre-order, meaning they are custom produced at our warehouse. We are working on finishing the remaining Unus Annus orders--they will continue to ship through March. Orders will be shipped based on item availability and the shipping service requested at checkout. You will receive an email notification of shipment--be sure to check your spam.

Check out our Frequently Asked Questions Page or submit a request below based off of your issue and our support team will work to get back to you as quickly as possible.

If you have already reached out to our customer experience team, please do not submit a duplicate request. We are working as quickly as possible and will get back to you.

Submit a request

Please use the name as entered at checkout if applicable.

Please enter the order number as shown on your confirmation.

After submitting this request, a member from our team will get back to you. Thank you for your patience!

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